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Help & Contact

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  • Where do we deliver?

    We deliver to all areas within the UAE.

    • Dubai
    • Sharjah
    • Abu Dhabi City
    • Ajman
    • Umm al-Quwain
    • Ras al-Khaimah
    • Fujairah
    • Other remote places across the UAE
  • What is the minimum order?

    There is no minimum order. Delivery is free of charge when certain criteria is met:

    FREE DELIVERY:

      • FREE DELIVERY within Dubai, Abu Dhabi City and Sharjah: AED 400 and above.
      • FREE DELIVERY for regions of UAE not mentioned above: AED 500 and above.
      • FREE DELIVERY for remote locations AED 1000 and above.

    REGULAR DELIVERY RATES (IN CASE FREE DELIVERY CRITERIA IS NOT MET)

    • Dubai: Flat rate of AED 25
    • Other Regions: AED 50
  • When are ‘Returns’ not possible?

    There are a few certain scenarios where it is difficult for us to support returns:

    • Return request is made outside the specified time frame, of 3 days from delivery.
    • Product is used, damaged, or is not in the same condition as you received it.
    • Defective products which are covered under the manufacturer's warranty.
    • Any consumable item which has been used or installed.
    • Products with tampered or missing serial numbers. Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories.
  • About Us

    Eurocoffee is the UAE’s authorised distributor of Lavazza coffee and Toschi syrups, sauces, frappes, toppings and fruit concentrates and represent an extensive range of leading equipment manufacturers including NectaSaecoGaggiaFrankeFracinoBorg & Overstrom, and JTC Omniblend.

    Founded in 2000, Eurocoffee is a one-stop beverage solution provider offering world-class products and renown equipment brands.

    Our offices are in central locations in Dubai and Abu Dhabi, we have partnered with globally recognised couriers to serve our clients across the GCC and beyond.

    Eurocoffee provides innovative and niche beverage solutions including coffee, coffee machines, vending machines, accessories, coffee ingredients and lots more. 

    Our state-of-the-art showrooms and webstore cater to a vast range of premium beverage needs, and we pride ourselves on delivering everything from Specialty single origins and organic coffees to everyday espresso blends to delight your tastebuds.

    We have a team of expert baristas that are fully qualified and certified to train the baristas of the future.

    We are a dynamic multi generation team keen to implement innovative ideas and drive value for our customers. Pulling knowledge for more than 200 years of combined coffee and equipment experience we are here to support your needs.

    Our emphasis is on establishing strong relationships and we provide customised solutions for each client based on their business or personal requirements.

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