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Help & Contact

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  • Where do we deliver?

    We deliver to all areas within the UAE.

    • Dubai
    • Sharjah
    • Abu Dhabi City
    • Ajman
    • Umm al-Quwain
    • Ras al-Khaimah
    • Fujairah
    • Other remote places across the UAE
  • What is the minimum order?

    There is no minimum order. Delivery is free of charge when certain criteria is met:

    FREE DELIVERY:

      • FREE DELIVERY within Dubai, Abu Dhabi City and Sharjah: AED 400 and above.
      • FREE DELIVERY for regions of UAE not mentioned above: AED 500 and above.
      • FREE DELIVERY for remote locations AED 1000 and above.

    REGULAR DELIVERY RATES (IN CASE FREE DELIVERY CRITERIA IS NOT MET)

    • Dubai: Flat rate of AED 25
    • Other Regions: AED 50
  • When are ‘Returns’ not possible?

    There are a few certain scenarios where it is difficult for us to support returns:

    • Return request is made outside the specified time frame, of 3 days from delivery.
    • Product is used, damaged, or is not in the same condition as you received it.
    • Defective products which are covered under the manufacturer's warranty.
    • Any consumable item which has been used or installed.
    • Products with tampered or missing serial numbers. Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories.
  • About Us

    Eurocoffee is the UAE’s authorised distributor of Lavazza coffee and Toschi ingredients, and represents an extensive range of leading equipment and machine manufacturers including NectaSaecoGaggiaFrankeFracinoBorg and OverstromJTC Omniblend, and Visacrem.

    Founded in 2000, Eurocoffee is a one-stop beverage solution provider offering world-class products and services across the UAE. Our state-of-the-art showrooms and webstore cater to a vast range of premium beverage needs, and we pride ourselves in outstanding technical support through our highly trained field and workshop technicians, the best barista training available in the UAE with our expert baristas, and our top-notch warehouse featuring some of the largest stockholding in the region, ensuring seamless supply at all times.  

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